Free Shipping over $50 to Canada and US

Do you offer Returns and Cancellations?

Because each item is specially handmade to order for you, I cannot offer returns or cancellations.
However, if you find a defect in an order, please don’t hesitate to contact me, and we will take it from there 🙂

How long will it take to get my new threads?

Processing time:

Each item is handmade so please expect 5-8 business days before your item is sent out to you.

Once shipped, you will receive a tracking number and the package should arrive between 2-8 business days within Canada and United States.

Remote locations can take up to 15-20 days.

International order can take up to 10 – 21 business days.

Will you love me forever if I buy some of your stuff?

I think I will yes, but not in a creepy, over obsessive way.

Will these items give me any special super powers?

At this time, I don’t know. If I get any new information, I will update this FAQ. If YOU get any new info, please let me know on instagram@ murmelife

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