Do you offer Returns and Cancellations?
Because each item is specially handmade to order for you, I cannot offer returns or cancellations.
However, if you find a defect in an order, please don’t hesitate to contact me, and we will take it from there 🙂
How long will it take to get my new threads?
Each item is handmade so please expect 5-8 business days before your item is sent out to you.
Once shipped, you will receive a tracking number and the package should arrive between 2-8 business days within Canada and United States.
Remote locations can take up to 15-20 days.
International order can take up to 10 – 21 business days.
Will you love me forever if I buy some of your stuff?
I think I will yes, but not in a creepy, over obsessive way.
Will these items give me any special super powers?
At this time, I don’t know. If I get any new information, I will update this FAQ. If YOU get any new info, please let me know on instagram@ murmelife